Help Center

SafeRide Health provides transportation to nonemergency health care visits for Members who have no other transportation choices. These trips can include rides to the doctor, dentist, hospital, pharmacy, and other places you get Medicaid services. These trips do NOT include ambulance trips. For more information on transportation services, click here.

mdrnoe 0 October 9, 2023 What do I do if I need help with completing my renewal application?

If you need help with renewing your application contact Driscoll Health Plan. We can schedule an appointment with one of our specialists who can answer your questions and make sure you understand your next steps. For more information, please visit our Renew Your Health Benefits Today page.

mdrnoe 0 October 9, 2023 24-Hour Nurse Advice Line

Our Nurse Advice Line is a confidential service that you can call 24 hours a day, 7 days a week. Trained nurses can answer questions about your health and give you information when your doctor is not in the office. They can help you decide what kind of care you need.

Nurse Advice Line (toll-free):

mdrnoe 0 October 9, 2023 How can Member Services Help You?

You can call Member Services 24 hours a day, 7 days a week. Regular business hours are from 8 a.m. to 5 p.m., Monday-Friday. You can leave a message after hours, on weekends, and holidays. A DHP staff member will respond the next business day.

Our expert staff can help you with:

mdrnoe 0 October 9, 2023 Member Advocate

Driscoll Health Plan Member Advocates are here to help you with writing complaints and will help you through the complaint process. If you need help with an appeal, a Member Advocate can help you file an appeal and walk you through the process. If you have a question about the covered services or preventative services of Driscoll Health Plan, call Member Services toll-free at 1-877-324-7543.